Case Study: Oklahoma Real Estate Appraisers Board achieves 230% ROI with Thentia Cloud

From paper-based to cloud-based, the Oklahoma Real Estate Appraisers Board undergoes a major transformation while achieving 230% ROI

The Oklahoma Real Estate Appraisers Board, a small regulatory agency, faced significant challenges managing over 1,400 licensees with a paper-based system. This process was extremely time-consuming, created employee stress, and incurred high costs for printing and postage that consumed a large part of their limited budget. Previous software solutions were far too expensive, leaving the board in need of an affordable digital alternative, which they found with vendor Thentia and its Thentia Cloud platform.

Implementing Thentia's cloud-based solution allowed the board to automate licensing, renewals, and communications, creating a self-serve portal for licensees. The results for Thentia's customer were a 230% return on investment from slashing material and postage costs, a 100% reduction in paper applications, a 75% drop in related phone calls, and renewal times that became 500 times faster, dramatically improving efficiency and reducing staff workload.

Oklahoma Real Estate Appraisers Board

Christine Mcentire

Executive Director