Case Study: The College of Alberta Dental Assistants streamlines licensing and renewals with Thentia Cloud

College of Alberta Dental Assistants cuts licensing processing to 5 business days with Thentia

The College of Alberta Dental Assistants (CADA), a health regulatory body in Alberta, faced significant operational challenges due to its reliance on a paper-based licensing system and a legacy database. This manual process created a high administrative burden, took six to eight weeks to process applications, and exposed the organization to risk by being dependent on a single developer. CADA turned to Thentia Cloud for a solution.

By implementing Thentia Cloud, CADA moved its entire licensing and renewal process online. The solution automated workflows, enabling 99% of applications to be processed seamlessly without manual intervention. Thentia drastically reduced application processing times from weeks to just five business days, eliminated the cost of printing and mailing, and provided robust, built-in reporting capabilities. This allowed CADA to better serve its 6,700 licensees and free up staff to focus on higher-value regulatory work.

College of Alberta Dental Assistants