Case Study: Pacific West Bank scales fintech partnerships without growing compliance headcount with Themis

Pacific West Bank onboards 6 fintech partners with zero new hires using Themis

Pacific West Bank, a commercial bank expanding into fintech partnerships, faced significant compliance risks with its existing patchwork of tools like Excel and Microsoft Teams. Their small team struggled with a lack of centralized task management, haphazard audit tracking, and unstructured partner oversight. To address this, they adopted the Themis platform for risk and compliance.

By implementing Themis, Pacific West Bank consolidated its compliance operations into a single hub for audit management, issue tracking, and third-party risk. The solution provided dedicated workspaces for each fintech partner and streamlined marketing approvals. As a result, the bank successfully onboarded six new fintech partners without adding any compliance staff, substantially reduced its compliance risk, and achieved stronger regulatory posture with full visibility and clear documentation.

Pacific West Bank