Case Study: Western New York Law Center eliminates foreclosure document errors and boosts productivity with TheFormTool

Western New York Law Center cuts foreclosure document errors to zero with TheFormTool

Western New York Law Center faced a critical challenge when a single error in a 172-variable foreclosure document caused a major delay and financial loss. Their manual, error-prone document creation process resulted in a 60% error rate, threatening client relationships. To eliminate these risks, the firm turned to vendor TheFormTool and implemented its Doxserá document assembly solution.

TheFormTool's Doxserá automated the firm's document assembly, organizing data input and simplifying proofing. This implementation eliminated documentation errors entirely. It also dramatically reduced processing time, cutting paralegal hours by 71% and attorney review hours by 86%. These efficiency gains allowed the firm to lower its client fees, which subsequently attracted four new bank clients and expanded TheFormTool's usage to 11 copies across other practice areas.

Western New York Law Center