Case Study: Margaret Mary Health achieves 96% staff adoption and unified mobile communications with theEMPLOYEEapp

Providing Deskless Healthcare Workers With the Information They Need, Wherever They Are

Margaret Mary Health, a not-for-profit critical access hospital with 850 team members across 12 locations, faced fragmented internal communications spread across email, an intranet, and newsletters while an increasing number of deskless and remote employees needed timely, centralized information. To unify and modernize communication—especially as COVID‑19 hit—they chose theEMPLOYEEapp and launched a branded mobile channel, MMH Connect.

Using theEMPLOYEEapp’s MMH Connect, Margaret Mary Health delivered targeted, role‑based content, push notifications, document access, and daily leadership and pandemic updates, while enabling two‑way engagement. The accelerated rollout in March 2020 produced strong results: 96% of staff registered for the app, frontline workers gained real‑time offsite access to critical resources, engagement and morale improved, and the communications team consolidated messaging and workflows.

Margaret Mary Health

Adam Fischmer

Marketing Specialist