Case Study: Vecoplan achieves rapid 24-hour multilingual compliance and streamlined documentation with thebigword's Translation Management System

Vecoplan - Customer Case Study

Vecoplan AG, a long-established German manufacturer of wood and recycling machinery, needed multi‑language technical documentation to meet EU machinery directive requirements as its market and number of member states expanded. The company had outgrown internal translation capacity, struggled to find consistently professional translators for Southern and Eastern European languages, faced last‑minute changes during plant commissioning that often required translations within 24 hours, and wanted an automated way to upload/download files and track job status.

thebigword delivered a tailored solution combining its Translation Management System (TMS) and a large database of manufacturing‑experienced linguists, prioritising urgent work and enabling translations into a broader range of languages to a consistent standard. thebigword’s customised TMS automated file transfer and provided job status visibility, allowed urgent requests (including 1,000‑word documents) to be delivered within 24 hours and supports two‑hour pre‑delivery notifications—resulting in faster turnarounds, improved documentation quality and better control of Vecoplan’s translation workflow.

Vecoplan

Thorsten Petters

Head of Technical Documentation