Case Study: Unilever achieves up to 20% translation cost savings and improved translation quality with thebigword

Unilever - Customer Case Study

Unilever Switzerland, part of the global Unilever group, needed to remove barriers in its translation processes, raise overall quality standards and centralise language services to achieve cost savings. To address requirements such as glossaries, style guides, review opportunities, a straightforward ordering process and guidance on Translation Memory, Unilever engaged thebigword, who ran a translation workshop at Unilever’s headquarters to capture precise needs and agree ways of working.

thebigword implemented the agreed solution by creating glossaries and style guides, streamlining ordering and workflows, empowering local teams with contact and product information, and establishing a central Translation Memory. As a result, thebigword helped Unilever simplify buying, improve and speed up translation delivery, reduce contract-management time and achieve measurable savings of up to 20% in the first year, with ongoing quality and cost benefits.

Unilever

Tatjana Zuncke

Procurement Manager Innovation and Professional Services