Case Study: Roppongi Hills Club achieves brand-consistent, world-class English translations with thebigword

Roppongi Hills Club - Customer Case Study

Roppongi Hills Club, an exclusive Hyatt-managed private members dining and social club in Tokyo, needed to communicate premium marketing materials to a growing international membership. To translate content such as its bi-monthly members’ magazine Orbital from Japanese to English while preserving style, dialect and cultural nuance, the club engaged thebigword for Japanese-to-English translation services.

thebigword provided an in-country representative and a single point of contact, proved capability with a trial document, and now delivers ongoing translations of Orbital that maintain the club’s unique brand voice. As a result, Roppongi Hills Club reports translations that are on time, accurate and trustworthy, sustaining its world‑class reputation and enabling the club to extend its member communications to other nationalities.

Roppongi Hills Club

Risa Chikaraishi

Marketing Communications