Case Study: Ministry of Defence achieves fast, reliable language support with thebigword

Ministry of Defence - Customer Case Study

The Ministry of Defence needed fast, high-quality linguistic support for personnel working in training and conflict zones around the world, including Ukraine, Afghanistan and Iraq. The challenge was finding adaptable, well-trained linguists who could operate in hostile environments, bridge cultural divides, and meet Central Government contracting requirements with complete reliability. thebigword provided the language services support.

thebigword delivered appropriately trained linguists from a wide pool of contacts, with language testing aligned to MOD and NATO standards. Its ex-military team helped integrate new linguists quickly and provided pre-deployment training covering CONDO, HEAT, and situational and cultural awareness. Results included supplying 25 local linguists to Ukraine within 72 hours, placing local female Afghans to train female cadets in Kabul, and achieving 100% fulfilment for more than three years with no gaps in postings.

Ministry of Defence