Case Study: Visiting Angels achieves smoother home care scheduling and reporting with The Rosemark System

Visiting Angels - Customer Case Study

Visiting Angels of Elkhart County, a home care business, faced significant challenges with their previous software provider, including impersonal customer support, cumbersome reporting tools, and system inefficiencies that hindered their operations. This prompted them to seek a new partnership and switch to The Rosemark System's home care scheduling software.

The Rosemark System implemented its comprehensive software, providing Visiting Angels with a dedicated customer representative and thorough onboarding. The solution delivered robust reporting tools, seamless data transfer, and highly responsive support. As a result, Visiting Angels achieved streamlined payroll and caregiver management, gained valuable insights for business growth, and experienced no operational downtime during the transition.

Visiting Angels

Heather Anderson

Client Care Coordinator