Case Study: Towerstream achieves faster, lower-cost network management with OpenNMS Group

Towerstream - Customer Case Study

Towerstream, a leading wireless service provider, faced significant challenges with its legacy network management system (NMS), which was unreliable, required constant maintenance, and could not scale with their growing network of over 5,000 nodes. After testing dozens of alternatives, they turned to The OpenNMS Group for a new solution to achieve the 99.99% uptime they guarantee to their business customers.

The OpenNMS Group implemented its OpenNMS platform along with a Greenlight Plus support contract. The solution provided robust, automated monitoring and integrated seamlessly with Towerstream's NetSuite CRM for asset and customer management. This resulted in massive efficiencies, saving 10-15 minutes per customer install, eliminating a costly $175k software upgrade, and enabling proactive customer care. The OpenNMS Group's solution provided a reliable, scalable NMS that saved time and money across engineering, customer service, and finance departments.

Towerstream

Chris Manigan

Systems Engineer