Case Study: Penn State Milton S. Hershey Medical Center boosts network operations with OpenNMS

The Penn State Milton S. Hershey Medical Center - Customer Case Study

The Penn State Milton S. Hershey Medical Center, a major medical center and hospital, was frustrated with the limitations and high costs of its legacy HP Openview NNM system. The network management software lacked critical tools for graphing, notifications, and reporting, which consumed a disproportionate amount of staff time. Seeking a more powerful and cost-effective solution, the organization evaluated alternatives, including The OpenNMS Group's OpenNMS platform.

By implementing the OpenNMS solution, The OpenNMS Group provided a robust and flexible network management platform. The results were immediate and significant: the medical center replicated years of functionality in just six hours and avoided a $75k upgrade fee. The OpenNMS Group's platform drastically reduced administrative time from 90% to just 10-15 hours per week for the team, while also enabling advanced customization and proactive monitoring that was previously impossible.

The Penn State Milton S. Hershey Medical Center

Dale Meyerhoffer

Senior Network Analyst