Case Study: Papa John’s achieves lower network operating costs with OpenNMS Group

Papa John's - Customer Case Study

Papa John's, a major pizza company with over 3,400 locations, faced challenges with its inflexible, expensive, and labor-intensive legacy network management system from CA Unicenter. The system hampered performance, and its costs were rising rapidly into the hundreds of thousands of dollars annually. Seeking a better solution, they turned to vendor The OpenNMS Group and their OpenNMS platform.

By implementing the open-source OpenNMS solution, Papa John's drastically reduced its network operating costs and achieved measurably better network performance. The system provided a secure, flexible, and scalable platform capable of monitoring tens of thousands of devices. The results were so effective that the network operations center could manage all 3,400 locations with a single staffer on weekends. The OpenNMS Group was valued as a partner for their customer-driven support, which helped Papa John's customize the monitoring to uphold their brand's quality commitment.

Papa John's

Chris Rodman

Network Manager