Case Study: Maree Care streamlines care operations with The Lookout Way

Maree Care - Customer Case Study

Maree Care, a provider of aged care and home care packages, needed a system to create efficiencies and support growth. Their previous process of using documents and folders made tracking information nearly impossible, and they were concerned about introducing a complex system to a workforce not used to new technologies.

The Lookout Way provided an easy-to-understand app that was embraced by all staff. The solution centralized rostering, daily tasks, and communication, allowing teams to assign work and tag colleagues for questions. The Lookout Way system replaced a hard-to-track spreadsheet for rostering and provided full transparency, enabling quick changes from a mobile device. After over two years of use, Maree Care found the platform adapted seamlessly alongside their evolving business.

Maree Care

Hannah James-Crisp

Business Growth Officer