Case Study: Gilbert Service Group boosts revenue and profit with The Entourage

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Gilbert Service Group grows revenue 5x to $1.5 million with The Entourage

Gilbert Service Group, a small Australian consultancy specializing in workplace health and safety, was founded accidentally by Tanya. The business grew quickly through word-of-mouth but faced significant challenges as it lacked structure, with the founder having no prior business experience. This led to difficulties with pricing, cash flow, and operations, leaving the business without proper systems and benchmarks for success. Tanya discovered The Entourage and joined its Elevate Program to find the clarity and support she needed.

With The Entourage's guidance, Gilbert Service Group implemented proper business systems, financial discipline, and strategic clarity. The results were transformative: revenue grew from under $300,000 to $1.5 million, profit margins increased from 3% to 30%, and the business secured its first large international contract. The Entourage helped Tanya shift her mindset to lead with intention, allowing for sustainable expansion and a better balance between life and business.


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