The Entourage
20 Case Studies
A The Entourage Case Study
CBM Facilities Group, a national facilities management company, faced significant challenges with founder dependency, operational complexity, and stalled growth following a period of personal tragedy and the impacts of the pandemic. Feeling overwhelmed and stuck, CEO Maree Richards and COO Ryan Richards sought help from The Entourage after being inspired by its content on breaking through business ceilings.
Working with The Entourage through its Elevate Program and a coach, CBM implemented new strategic direction, structure, and leadership development. The solution included a vital mindset shift and a focus on leveraging their own impressive operational data. As a result, The Entourage helped CBM more than double its annual revenue from $4 million to between $9 and $10 million, and successfully expand its operations into New Zealand, Hawaii, and the mainland US.