Case Study: St. Joseph’s/Candler improves pharmacy reimbursement and compliance with Craneware Pharmacy ChargeLink

St. Joseph’s/Candler - Customer Case Study

St. Joseph’s/Candler, a 714-bed healthcare system, was struggling with a complex pharmaceutical reimbursement process. The organization was using spread pharmacy and finance departments. This outdated method led to coding issues, incorrect multipliers, and missing new drugs, which increased compliance risk and caused the framework for enhanced workflow, improved compliance, and delivered a strong return on investment by ensuring charges were properly captured.

St. Joseph’s/Candler

Margaret T. Govelitz

Revenue Integrity Manager