Case Study: St. Joseph Healthcare boosts charge capture and recovers revenue with Craneware

St. Joseph Healthcare - Customer Case Study

St. Joseph Healthcare, a 112-bed non-profit community hospital, sought to improve charge capture and ensure correct billing and reimbursement as coding complexity increased. They turned to The Craneware Group to address these revenue cycle challenges and implement a more automated solution.

The Craneware Group implemented its Chargemaster Toolkit and Bill Analyzer solutions. This allowed the hospital to automate its chargemaster management and perform advanced claims analysis. On the first day of using Bill Analyzer, St. Joseph identified $153,000 in uncaptured revenue from a single missed charge, empowering clinical staff and significantly increasing reimbursement levels.

St. Joseph Healthcare

Lisa Killam

Reimbursement Charge Supervisor