Case Study: Midland Memorial Hospital achieves $15.7M net patient revenue increase with The Craneware Group

Midland Memorial Hospital - Customer Case Study

Midland Memorial Hospital, a 320-bed community hospital, faced significant challenges with its inefficient manual chargemaster processes. These outdated methods limited the hospital's ability to ensure accurate charge capture, proper reimbursement, and compliance with regulations. To address these issues, Midland Memorial partnered with The Craneware Group for automated solutions.

By implementing Craneware’s Chargemaster Toolkit, Bill Analyzer, and Online Reference Toolkit, the hospital automated its key processes. This solution from Craneware enabled the hospital to improve operational efficiency, ensure compliance, and optimize reimbursement. The measurable impact was substantial, resulting in a net patient revenue increase of $15.7 million and an improved margin in the first year alone.

Midland Memorial Hospital

Stephen Bowerman

Chief Financial Officer