Case Study: Madison Memorial Hospital achieves $327,000+ in annual revenue gains with Craneware

Madison Memorial - Customer Case Study

Madison Memorial Hospital, a non-profit community hospital, faced significant challenges with revenue leakage and compliance due to an inefficient and outdated chargemaster. Their previous system lacked visibility, leading to unbilled items and manual workflows that hindered financial performance. To address this, they partnered with The Craneware Group to implement its Chargemaster Toolkit and Pharmacy ChargeLink solutions.

The Craneware solutions automated chargemaster management, providing departments with greater visibility and control. This enabled staff to identify and correct unbilled charges, update outdated codes, and compare pricing competitively. The implementation had an immediate impact, uncovering

Madison Memorial Hospital

Patsy Fowler

Reimbursement Specialist and CDM Manager