Case Study: Jupiter Medical Center boosts revenue integrity with The Craneware Group

Jupiter Medical Center - Customer Case Study

Jupiter Medical Center, a not-for-profit hospital in Florida, was struggling with an inefficient legacy system for managing its chargemaster (CDM). This led to frequent billing denials, rework, missed revenue opportunities, and significant compliance risks, as their tools could not efficiently update or validate the complex data required for accurate billing.

By implementing Craneware's Chargemaster Toolkit, Online Reference Toolkit, and Supplies Assistant, the hospital addressed these core issues. Craneware's solutions enabled the team to increase the validity of their CDM line items from 36% to 99.89%, eliminating compliance problems and revenue mismatches. This resulted in a significant financial improvement, including an annualized revenue increase of $1.3 million from corrected pricing errors alone.

Jupiter Medical Center

Lee Schutz

Chargemaster Analyst