Case Study: Ellenville Regional Hospital reduces claim denials and boosts ED revenue with Craneware

Ellenville Regional Hospital - Customer Case Study

Ellenville Regional Hospital, a 25-bed rural Critical Access Hospital, faced the challenge of creating a current and efficient chargemaster as an essential part of its EHR implementation to meet meaningful use requirements. With a smaller staff, the hospital needed to ensure accurate charging and billing to optimize reimbursement and reduce compliance risk. They partnered with The Craneware Group to address this challenge.

The Craneware Group implemented its Chargemaster Toolkit - CAH and Online Reference Toolkit to automate chargemaster management and provide access to updated regulatory resources. This solution from The Craneware Group resulted in a 20 percent increase in Emergency Department gross revenues and an 80 percent combined reduction in rejected and denied claims, significantly improving the hospital's financial performance and operational efficiency.

Ellenville Regional Hospital

Patricia Gavis

Chief Financial Officer