Case Study: Downing College, Cambridge enhances digital mentoring and student engagement with The Ambassador Platform

Downing College, Cambridge - Customer Case Study

Downing College, a college within the University of Cambridge, needed a way to keep prospective students from widening participation backgrounds engaged with its ambassadors throughout the year. The challenge was to create a continuation of its outreach and residential programs to provide sustained support and mentorship, for which they turned to The Ambassador Platform.

The Ambassador Platform provided a safeguarded digital environment for one-to-one and group mentoring conversations. The solution enabled 14 mentors to connect with 125 students, resulting in 59 conversations and nearly 1,400 messages exchanged. The Ambassador Platform's integration was a success, with 60% of the highly engaged students actively participating in the program.

Downing College, Cambridge

Katriona Budenberg

Access and Widening Participation Manager