Case Study: Falconer streamlines benefits and improves employee choice with Thatch

Future-ready benefits for companies building what’s next

The customer, Falconer, a tech startup, faced challenges with traditional benefits systems that were time-consuming and complex to administer. These systems created administrative burdens with confusing plan setups and inefficient reimbursement processes, preventing the team from focusing on their core business. They turned to Thatch for a modern healthcare benefits solution.

By implementing Thatch's platform, Falconer gained operational efficiency through features like a dedicated spending card and text-based support, which eliminated reimbursement overhead. The results included a reduction in both time spent on admin and the total cost of healthcare for the company and its employees. The vendor, Thatch, also provided employees with portable, personalized benefits, which became a valuable recruiting tool.

Falconer

David Nunez

Co-Founder