Thanx
41 Case Studies
A Thanx Case Study
PINCHO Burgers and Kebabs was experiencing negative same-store sales and needed to improve its guest experience and loyalty program effectiveness. They turned to the vendor Thanx to help analyze their operations and drive growth.
By implementing Thanx's data services and platform, PINCHO identified and corrected order accuracy issues, seamlessly transitioned to a new POS system, and optimized their "PINCHO Club" loyalty program. The results were significant, with Thanx helping PINCHO swing from -7% to +7% same-store sales, achieving a 14% SSS increase overall, a 50% improvement in converting first-time guests to regulars, and a 36% growth in their engaged customer base.