Case Study: Harcourts boosts employee engagement with Thanks

Harcourts drives 40% team engagement with Thanks

The customer, Harcourts, was developing a traditional employee recognition program from leadership but found this approach could lead to political posturing. Seeking a healthier alternative for company culture, their challenge was to implement a more effective peer-to-peer recognition system. The vendor Thanks provided its employee appreciation and recognition HR SaaS platform.

Thanks provided a solution centered around its bot for peer-to-peer recognition, which included the ability to design custom, company-branded appreciation eCards. This approach resulted in 40% team engagement even before monetary rewards were introduced. Thanks delivered a system that transformed HR activities into revenue-building results with a significant effect on top-line revenue and return on investment.

Harcourts