Case Study: Leading US Healthcare Organization achieves modernized authentication and HIPAA-compliant cloud access with Thales SafeNet Trusted Access

US Healthcare Organization selected SafeNet Trusted Access to modernize their Authentication and Access Management

Leading US Healthcare Organization, a large US-based healthcare provider with 30,000 employees serving nearly two million members, selected Thales SafeNet Trusted Access to modernize authentication and access management. IT’s main challenges were to move progressively to the cloud (e.g., Office 365) while keeping sensitive PHI on-premises, simplify authentication for busy clinicians, and maintain HIPAA compliance.

Thales implemented SafeNet Trusted Access as a central cloud authentication and access management platform in a two‑phase rollout that preserved business continuity and automated provisioning—thousands of employees migrated in two weeks—while extending conditional access and SSO to cloud apps, VPN, PAM, CASB and EPIC. The solution (SafeNet MobilePASS+, hardware tokens for privileged users and Pattern Based GrIDsure for contractors) improved user experience with biometric push approvals, provided centralized logs to support HIPAA compliance, and replaced two on‑premises products with one Thales SaaS, cutting license, support and maintenance costs.