Case Study: Eaton achieves new revenue streams and increased customer satisfaction with Thales Sentinel

Eaton Generates Revenue Streams and Increases Customer Satisfaction with Thales Sentinel

Eaton, a global leader in emergency lighting, faced licensing challenges from its reliance on hardware dongles: lack of user feedback, no way to know when licenses were activated or consumed, difficulty integrating with virtual machines, and a need for more flexible, customizable pricing without compromising anti‑piracy protection. Eaton selected Thales and its Sentinel licensing solution to replace dongles and meet these requirements.

Thales implemented Thales Sentinel, providing easy integration and hands‑on support; Eaton can now track licenses in real time, eliminate hardware dongles, and define six base product versions with additional options and tailored pricing. By using Thales Sentinel, Eaton improved customer feedback and protection against piracy, increased pricing and packaging flexibility, and unlocked new revenue opportunities.

Eaton

Anders Klepper

Product Manager