Case Study: Tebra protects patient data without downtime with Thales e-Security

Kareo Enables Medical Providers to Focus on Patients, Assured their Information is Protected

Tebra, then operating as Kareo, needed to protect sensitive patient information in its cloud-based medical office platform while keeping encryption affordable, easy to manage, and compatible with an agile micro-services environment. The company also needed to encrypt terabytes of data in its document management system, log access for audit requirements, and avoid downtime or performance issues.

Tebra selected Vormetric Transparent Encryption by Thales e-Security after a proof of concept that encrypted 12 terabytes of data. Thales enabled Kareo to encrypt tens of terabytes with no downtime, no performance impact on servers, and no customer complaints or service desk tickets, and the rollout took around three months to fully deploy. The company also gained audit visibility into DMS access at the file, process, and time level.

Tebra

Jerry Miller

Director of Network Operations