Case Study: trustaff accelerates healthcare staffing placements with TextUs

trustaff Increases Speed to Market in Healthcare Staffing During COVID Era Using TextUs

trustaff, a healthcare staffing firm, needed to speed up candidate outreach and placement as COVID-19 increased urgency and jobs opened and closed within minutes. To move faster than phone and email could support, trustaff turned to TextUs for business texting to better reach travel nurses and other healthcare professionals.

Using TextUs, trustaff texted candidates directly, saw response rates that were about three times higher than traditional job email, and estimated that half of every placement began with a text, with some as high as 80%. TextUs also integrated with their CRM, helping automate notes and streamline follow-up, while reducing administrative work for timesheet reminders and customer service responses.

trustaff

Andy Hartman

Marketing Director