Case Study: TaleMed achieves faster outreach and higher response rates with TextUs

TaleMed Saves Time, Boosts Engagement with Two-Way Text Messaging from TextUs

TaleMed, a nationwide healthcare staffing firm, struggled to reach travel nurses who work long shifts or drive between assignments, making phone and email outreach slow and often unresponsive. To solve this, TaleMed adopted TextUs two-way text messaging to better connect with current and prospective travelers.

TextUs enabled recruiters to manage dozens of conversations from their computers, reducing communication send time by 40–60%, increasing response rates by 10–20%, and potentially saving recruiters up to about 83 minutes per day. The improved efficiency boosted close rates and traveler satisfaction—TaleMed leaders called TextUs “absolutely instrumental” to their communications.

TaleMed

Joe Bartoszek

Director of Staffing Services