Case Study: Las Vegas Aviators boost ticket sales engagement with TextUs

Las Vegas Aviators boost text delivery, opens, and response rates with TextUs

The Las Vegas Aviators, a Minor League Baseball team, faced a critical challenge when their SMS platform, Zipwhip, was acquired and ceased feature updates, jeopardizing their ticket sales communication. They needed a new business texting solution to maintain their 1:1 connections with fans for promotions, renewals, and events without blurring the lines between their reps' work and personal phones.

The team implemented TextUs, finding the transition seamless and the platform easy to use. TextUs provided superior features, including the ability to message more contacts at once, analytics on delivery and open rates, and mobile number verification. Since switching to TextUs, the Aviators have achieved higher delivery, open, and response rates, allowing for more efficient and intentional sales outreach.

Las Vegas Aviators