Case Study: Kelly Zitlow Group improves real estate communication and response times with TextUs

Kelly Zitlow Group speeds real estate follow-ups with TextUs and 30-day closings

The Kelly Zitlow Group, a real estate mortgage advisory team, faced the challenge of standing out in a crowded market where emails were frequently ignored. To improve client and partner engagement, they sought a compliant business texting solution to move beyond personal phones and integrate with their sales software, ultimately choosing TextUs.

By implementing the TextUs platform, the team integrated text messaging into their entire client journey, from new leads to post-closing follow-ups. The solution's Salesforce integration and mobile/desktop apps allowed for seamless, real-time communication. TextUs enabled the Kelly Zitlow Group to provide instant, relational support, leading to faster responses, a more efficient closing process, and an overall improved customer experience.

Kelly Zitlow Group