TextUs
29 Case Studies
A TextUs Case Study
Loyal Source, a staffing firm serving government clients, was seeing diminishing returns from phone and email outreach as candidates stopped responding. To modernize communication, they implemented TextUs’s business-class texting platform and integrated it with their Bullhorn applicant tracking system so recruiters could text at scale while automatically logging conversations.
TextUs + Bullhorn enabled targeted broadcasts, rapid one-to-one texting, and automatic message logging; as a result Loyal Source cut time spent looking for candidates by 33%, increased recruiter productivity by about 50%, and now gets responses in roughly three minutes while sending about 2,000 texts per week—improving response rates, recruiter accountability, and legal record-keeping.
Seth Fullerton
Director of IT Services