Case Study: Hamilton-Ryker achieves over 60% response rates, grows associate pool, and boosts referrals with TextUs

Hamilton-Ryker Increases Response Rates to Over 60%, Grows Associate Pool, and Boosts Referrals using Text Messaging

Hamilton-Ryker, a commercial staffing firm, was losing valuable recruiter time to phone tag and unanswered voicemails as many associates didn’t respond to calls. To solve this, Hamilton-Ryker adopted TextUs’s business-class two-way texting platform to reach candidates the way they preferred and reduce time spent on unproductive phone outreach.

By using TextUs’s two-way messaging and Broadcast feature, Hamilton-Ryker boosted response rates to more than 60% (their first Broadcast produced a 60+% response within an hour), grew their pool of applicants and walk‑in traffic, and increased referrals—each text touch often producing two or more active associates. The firm filled seven additional orders in the first two weeks, improved return on time invested, and gained faster, measurable ROI using TextUs.

Hamilton-Ryker

Tammie Patterson

Area Manager