Case Study: Kumon Blackburn Central streamlines parent communications and saves time with Textmagic

Kumon Blackburn Central - Customer Case Study

Kumon Blackburn Central Study Centre in Blackburn, Lancashire, part of the Kumon maths and English programme, needed a reliable way to keep parents informed and send the same message to many customers at once. With a small team, maintaining an up‑to‑date contact database and ensuring appointment or opening‑hour updates reached everyone was a recurring challenge.

By adopting TextMagic, the centre updates its database weekly, schedules bulk SMS, and makes last‑minute changes remotely so messages can be sent even when staff are out of the office. This delivered time savings, improved parent communication, and an affordable, convenient way to ensure important information is received when needed.

Kumon Blackburn Central

Ruth McNulty

Kumon Instructor