Case Study: nForto achieves faster customer notifications and cost savings with TextMagic SMS

How text messaging can be used to reach business goals and connect with customers

nForto is a London-based web agency that builds websites, mobile apps, hosting and SEO solutions for small businesses. They needed a fast, reliable way to notify clients about new content, updates and project milestones, and determined SMS would be the quickest method to ensure customers were informed immediately.

nForto selected TextMagic for its affordability, reliability and easy setup, with responsive support. Using SMS notifications, they now deliver updates, quotes and invoice reminders with minimal effort, customers perceive the company as more professional, and the agency has cut costs by replacing manual phone follow-ups.

nForto

Clint Mahmalgi

Managing Director