Case Study: Fort Scott Community College achieves a 10x increase in student response rates with TextMagic

How SMS solutions can benefit the education sector

Fort Scott Community College, a century-old community college in Fort Scott, Kansas, serving on-campus and online students with associate degrees and vocational programs, struggled with ineffective communication—emails and phone calls were often ignored, undermining student engagement and administrative processes.

By adopting TextMagic SMS, FSCC boosted student engagement dramatically: text response rates rose tenfold and messages are routinely read even when students don’t reply. Sending thousands of texts each semester has improved resolution of financial aid, attendance, and student success issues and greatly enhanced the college’s ability to stay in touch.

Fort Scott Community College

Russell Souza

Student Success Coordinator