Case Study: SmartStart Employment Screening achieves 98% delivery rate and faster application turnaround with TextMagic

How SmartStart Employment was able to save man-hours and decrease turnaround time on applications with TextMagic’s SMS software

SmartStart Employment Screening, a Clearwater, FL–based background check provider founded in 2001, modernizes global employment screening with advanced technology. They faced a major operational challenge when candidate invitation emails were being blocked by spam filters, causing extra work for staff and delays in completing background checks.

To solve this, SmartStart implemented TextMagic's SMS messaging to send important application links and instructions by text as well as email. Deliveries rose from 75% to 98%, cutting operational effort, shortening application turnaround times, and speeding up revenue realization.

SmartStart Employment Screening

Justin Raprager

VP of Integral Relationships