Case Study: One Media achieves reliable communication with Textmagic

How One Media magazine manages a team of 350+ young distributors with just four people and text messaging

One Media, a magazine publisher, needed a better way to communicate with its 350+ young distributors and their parents after COVID-19 disrupted its local delivery model. Emails were often ignored and calls were missed, so the company turned to Textmagic’s business texting platform to restore clear, reliable communication.

Textmagic helped One Media manage its youth-led delivery network with just four people by making it easy to send trusted, timely text updates. The result was smoother coordination across the team and a more efficient return to its original delivery system, with texting becoming the main channel for reliable communication.

One Media

Bruce Hetherington

Publisher