Case Study: MaidPro North Phoenix achieves streamlined team communication and improved customer responsiveness with TextMagic

How MaidPro achieved its business goals and streamlined its team efforts through effective text messaging

MaidPro North Phoenix is a residential cleaning franchise founded in 2004 serving the northern Phoenix area. As client and employee communication shifted to mobile, the office relied on staff personal phones to send high volumes of texts, which was cumbersome and exposed employees’ private numbers instead of a single business line.

By adopting TextMagic, MaidPro set up contact lists and message templates to quickly send updates to cleaners and respond to customers via a central number. This streamlined in-the-field communication, made mid-day schedule changes easier to manage, and improved contact rates with prospects—outcomes that boosted operational efficiency and supported sales outreach even if exact revenue gains are hard to quantify.

MaidPro

Peter Turner

President