Case Study: ExamOne Wichita achieves faster scheduling and improved appointment communication with Textmagic

How ExamOne benefitted from TextMagic’s text messaging solutions

ExamOne (Insurance Examinations), a Kansas-based provider of mobile and in-office paramedical exams for insurers, struggled to reach applicants to schedule appointments—many people didn’t return calls or voicemail but did respond quickly to text messages.

By using TextMagic’s online texting to send and schedule messages (including automated night-before reminders), ExamOne shortened scheduling times and improved applicant communication. The practice saw fewer no-shows and late surprises, since applicants now text updates about delays or cancellations, allowing staff to plan more effectively.

ExamOne Wichita

Eric Grisham

Manager