Case Study: The IT Place achieves faster job turnaround and improved customer updates with TextMagic

How an IT company mapped its way to success with the help of TextMagic’s text messaging solutions

The IT Place is a small computer repair and parts shop in Villamartin, Orihuela Costa, serving home and business users across the Costa Blanca. With a compact team of engineers and over 20 years’ combined experience, the business needed a simple, fast way to text clients with updates about repairs and orders.

By adopting TextMagic, The IT Place implemented an easy-to-set-up SMS solution that keeps customers informed and streamlines operations. The team now arranges job collections and receives orders more quickly, increasing throughput and improving communication efficiency.

The IT Place

Neil Wolstenholme

Owner