Case Study: The Mountain Company increases conversions by over 20% with Textlocal's API

The Mountain Company’s conversion rates increase by over 20% using Textlocal’s API

The Mountain Company is an award‑winning travel operator specialising in Himalayas and Karakoram expeditions. Before using Textlocal, The Mountain Company relied on email replies to web enquiries that often landed in spam or went unnoticed, forcing time‑consuming follow‑up calls and causing lost sales.

Textlocal implemented its API to send automated SMS notifications alerting customers that an email reply had been sent. Using Textlocal’s SMS alerts boosted lead‑to‑sale conversion rates by at least 20% and improved productivity by reducing the need for phone follow‑ups.

The Mountain Company

Roland Hunter

The Mountain Company