Case Study: 5th Beckenham South Scout Group increases prompt child collection and event attendance with Textlocal SMS mobile app

Scouts - Customer Case Study

5th Beckenham South Scout Group, part of the Scouts, moved to a paperless system but found emails were often ignored and needed a reliable way to update parents on trips (travel arrangements, delays) without distracting replies to the driver's phone. They adopted Textlocal’s Bulk SMS software and mobile app to solve this communication gap.

Textlocal implemented its mobile app with event-specific contact groups, the ability to monitor message opens/replies, and SMS links (for example to Waze) so parents could track buses and receive timely updates. Using Textlocal led to a definite increase in prompt child collection and improved take-up of activities run by the group.

Scouts