Case Study: Quarry Pods saves staff time and boosts guest satisfaction with Textlocal SMS

Quarry Pods - Customer Case Study

Quarry Pods at Dunsdon Farm, a luxury glamping campsite in Devon, needed a reliable way to keep guests informed about arrival information, pod locations and contact details. They adopted Textlocal’s Bulk SMS software to deliver important information directly to guests’ mobile phones.

Using Textlocal, Quarry Pods collected guest mobile numbers and sent arrival instructions, location details and contact information by SMS, eliminating the need for face-to-face meet-and-greets and saving staff time and costs. The move boosted guest satisfaction—Quarry Pods now enjoys a 4.5/5 rating on TripAdvisor and consistently positive feedback from guests who appreciate receiving information via text.

Quarry Pods

Paul Stenning

Quarry Pods