Case Study: Ormond Quay Paternity Services achieves increased sales and improved client communication with Textlocal

Ormond Quay Paternity Services - Customer Case Study

Ormond Quay Paternity Services, a Dublin-based DNA testing provider serving both public and private clients, needed a more convenient way to issue appointment and information-request reminders to improve customer satisfaction and boost sales. To solve this, they adopted Textlocal's Bulk SMS Software.

Using Textlocal, Ormond Quay Paternity Services now sends SMS reminders alongside email, giving clients greater peace of mind and prompting a noticeable rise in sales; the switch also reduced the number of letters issued and lowered postage costs. The approach has been successful enough that their UK sister company is considering using Textlocal in the near future.

Ormond Quay Paternity Services