Case Study: NHS Knowsley achieves 366 people quitting smoking with Textlocal

NHS Knowsley - Customer Case Study

NHS Knowsley ran a targeted smoking cessation campaign and needed an easy, timely way to sign people up and deliver ongoing support. They used Textlocal and Textlocal's Bulk SMS software to allow people to join by texting QUITTER to 60777 and receive tailored, timely messages.

Textlocal’s system sent targeted alerts and encouragement at critical moments, putting support directly into users’ hands and helping build relationships throughout the programme. The campaign helped 366 people quit smoking, enabled NHS Knowsley to stay in touch every step of the way, and proved to be a highly cost‑effective communication tool.

NHS Knowsley

Jennifer Cawkwell

Marketing Manager