Case Study: McCalls of Lisburn achieves faster customer notifications and improved service with Textlocal

McCalls of Lisburn - Customer Case Study

McCalls of Lisburn, one of the UK’s premier independent fashion retailers, needed a way to communicate with customers that reflected their high level of service. To solve this they implemented Textlocal’s Bulk SMS software to deliver timely, service-oriented messages about orders and collections.

Textlocal enabled McCalls of Lisburn to send quick collection alerts and use the API Gateway for automatic dispatch confirmations, with a Back-to-School campaign registering a positive customer response. The service helped the retailer maintain its “Stylish wear – People Who Care” promise by providing fast, cost‑effective notifications that customers welcomed.

McCalls of Lisburn

Mark McCall

Owner