Case Study: ManxDining.im achieves real-time, cost-effective order processing with Textlocal

ManxDining.im - Customer Case Study

ManxDining.im is an Isle of Man online ordering and reservation service that needed a fast, reliable way to get new booking and order notifications to restaurants. To ensure immediacy and reduce missed orders, ManxDining.im adopted Textlocal’s Bulk SMS Software and integrated the Textlocal API so restaurants could receive real-time SMS alerts rather than relying on slower email or register sounds.

By integrating the Textlocal API, ManxDining.im sends automatic SMS notifications the second an order is placed—quoting the order reference and routing messages to one or two designated staff—plus a follow-up reminder if not accepted within ten minutes. The Textlocal-powered solution removed manual steps, delivered real-time communication, and proved cost-effective and time-saving, enabling restaurants to process orders more efficiently and maintain professional service levels.

ManxDining.im

Sara Stine Bauerlund

ManxDining.im